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Welcome to our West Bend Insurance Company Career site! Here you can find our current available opportunities and apply to position(s) that align with your background and experience.
Not finding what you're looking for or not ready to make a move quite yet? Join our Talent Community to be the first to know about upcoming opportunities. You can also learn more about life at West Bend Insurance by visiting our careers page.
West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.
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The Policy Services Supervisor oversees day-to-day policy service operations within the Commercial Enterprise Department. This role ensures accuracy, timeliness, and efficiency in policy servicing while providing guidance and support to Underwriting Technicians and team leads.
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This leadership role is responsible for managing a geographic underwriting operation, including supervising underwriting staff, driving profitable growth, overseeing underwriting decisions, strengthening agency relationships, and developing team members through coaching and performance management. The ideal candidate brings at least eight years of property and casualty insurance experience, including leadership experience, strong analytical and communication skills, a bachelor's degree, and preferably a CPCU designation.
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The Enterprise Program Manager plays a critical role in advancing our organization's strategic priorities by leading complex, cross-functional initiatives that deliver meaningful business outcomes. This position brings together people, priorities, and execution to turn strategy into action, partnering with leaders across the enterprise to align efforts, navigate challenges, and ensure value is realized. If you're energized by influencing change, leading through complexity, and delivering results that matter, this is an opportunity to make a lasting impact.
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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The Senior Actuary provides senior-level actuarial expertise to guide strategic decision-making, profitability, and risk management across the organization’s insurance portfolio.
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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Build modern software. Solve meaningful problems. Grow with us.
The West Bend Commercial Enterprise IT team is looking for a Software Engineer who is passionate about building high-quality, well-tested software and enjoys working across the full software development lifecycle. In this role, you’ll collaborate with cross-functional teams to design, build, deploy, and support modern applications that power growth and transformation for agents and underwriters in the Commercial Enterprise.
This position is ideal for an engineer with solid fundamentals, a modern engineering mindset, and a desire to continuously learn and...
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Handle complex property claims in the Cedar Rapids area with minimal supervision and guidance from the manager.
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The HR Business Partner (HRBP) collaborates with assigned business units to align HR practices with operational needs, supporting business objectives and driving organizational success. This role plays a key part in implementing people strategies that enhance employee performance, foster engagement, and contribute to a positive work environment.
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Manage a range of moderate to complex claims with minimal supervision, including bodily injury, PIP, and general liability property damage. Use critical thinking to research and develop a foundation for making coverage decisions.
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Internal & external applicants must currently reside in WI, IL, IN, IA, MN, MI, KS, KY, TN, NC, VA, AZ, MO or OH to be considered.
This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.
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The Maintenance Specialist is responsible for maintaining, repairing, and improving company facilities and equipment to ensure a safe, efficient, and professional work environment. This role performs a wide range of maintenance duties, including plumbing, electrical, carpentry, painting, flooring installation, office workstation setup, network cabling, and building renovations. The position also supports office relocations, coordinates small projects with contractors and vendors, assists with custodial and snow removal activities as needed, and provides responsive customer service to employees.
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Commercial Enterprise Product Management is looking for a Product Specialist to manage an assigned line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. This non-technical role offers a great opportunity to utilize your experience in a new, innovative way.
The internal deadline to apply is June 24th. External applications will be accepted on a rolling basis while the position remains open.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.
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Lead the actuarial department in developing and implementing pricing strategies, loss reserving methodologies, and risk management frameworks.
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This role leads and optimizes Customer Care operations by overseeing staffing, workflows, performance management, and quality assurance to deliver strong service, retention, and growth results. The position ensures underwriting compliance, mitigates risk exposure, and drives team success through coaching, escalation management, and partnership with agencies and vendors. Additionally, the role supports sales and marketing efforts, agency engagement, and key business initiatives to enhance customer experience and operational effectiveness.
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We are seeking an experienced Senior Claims Representative – Commercial Specialty / General Liability to manage moderate to complex commercial claims involving bodily injury and property damage.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
