Commercial Lines Underwriter - WI

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

The Commercial Lines Underwriter is a key player in maintaining the profitability and production objectives for a designated group of agencies.  This role involves underwriting new commercial business, renewing policies and endorsing policy changes.  The Underwriter will also be responsible for evaluating risk exposures and integrating underwriting functions within the workflow.  

• Meet agency profitability and production objectives for an assigned group of agencies by underwriting new commercial business, renewal policies and policy endorsements.
• Understand and evaluate exposures related to individual risks through continued mentoring involvement.
• Integrate these functions within the workflow of a Commercial Underwriter.
• Assist in the analysis of individual agency and book of business results to determine if any corrective actions are needed.
• Support the Commercial Enterprise Division and the Regional Sales Manager in identifying corrective measures needed to assure an underwriting profit.
• Help in establishing specific action plans where needed and assist in communicating these effectively with agents.
• Assist the Regional Sales Manager in developing written premium goals at an agency and book of business level.
• Support achievement of these goals by promoting the benefits of our product line to agencies by personal visits, regular telephone contact and appropriate promotional mailings.
• Provide territory performance reports and action plans to leadership as needed.
• Participate in agency meetings, events and with loss control representatives during service calls and prospect service.
• Participate and/or lead practice group, coordinate and document meetings.
• May maintain and develop customized reports for loss control representatives to share with accounts.
• Communicate effectively with agencies in the development of underwriting and exposure information and supports attainment of written premium goals by providing exceptional service.
• Act as a source of reference for underwriting support staff, assistant underwriters, associate underwriters and others.
• Provide guidance and mentoring support to underwriter I as needed.

Preferred Experience and Skills

• Three years of experience in commercial multi-line underwriting/property & casualty

• Analytical skills and attention to detail

• Oral and written communication skills

• Organizational skills

• Interpersonal skills

• Mentoring skills

Preferred Education and Training

• Bachelor’s degree in Business, Insurance or related field

• Completion of certificate in General Insurance and Associate in Underwriting program

**Candidates who live within 50 miles of one of our offices in West Bend, Madison or Appleton, WI will be expected to work a hybrid schedule

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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.