Product Owner

Job Locations US-WI-West Bend
ID 2024-2383
Category
Customer Experience
Full-Time
Remote/Hybrid
Hybrid

Company Overview

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Responsibilities & Qualifications

  • Represent the assigned Business Unit and is responsible for working with the Business Unit to prioritize projects to deliver business value aligned to the department’s roadmap and vision.
  • Define project direction and scope, including feature acceptance criteria and prioritize functionality needed for new features or enhancements.
  • Collaborate with the team and business stakeholders to create an environment to make decisions quickly and effectively.
  • Foster a culture that seeks continual improvement of systems, user experience, processes, and general operations, with a focus on increasing efficiency.
  • Partner with IT leadership to provide business driven goals and vision, collaborate on right-sized solutions, advocate for IT resources, and provide overall leadership.
  • Develop manageable deliverables, milestones, and development schedules; manage risks and issues; estimate release dates and modify schedule as required.
  • Assist with corporate and division special projects as needed.
  • Responsible for our Agent Portal, Policyholder Portal, enterprise content management, and other corporate/enterprise products.

Preferred Experience and Education

  • 10 years of in-depth P&C insurance domain knowledge
  • Technical expertise to effectively match business demands to technology feasibility/capability
  • Clear, concise communication skills
  • Ability to work independently and as part of a team
  • Decision making skills and ability to drive stakeholder toward a decision
  • Problem management
  • Experience owning projects from inception to completion
  • Ability to build collaborative relationships and interact with different levels in the organization
  • Bachelors degree in Business, Insurance, or related field
  • Associate in General Insurance, AIC and CPCU designations

**This position will require working on site at our West Bend, WI office or a hybrid schedule

 

#LI-LB1

 

 

INDSP

 

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.