Sales Support Technician

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

The Sales Support Technician will ensure that agents are properly licensed and handle agency changes efficiently. This role is crucial helping us stay compliant with state requirements.

**This position is an in-office role located in West Bend, WI.  No remote opportunities for this position are available at this time. 

• Provides support for the sales function.
• Assists Regional Sales Managers in gathering and sending requested data and material.
• Assists the Sales Coordinator with agent licensing, contract revisions and agency transfers.
• Creates PowerPoint presentations for meetings/seminars.
• Prioritizes, responds to, and flags incoming phone calls, email messages and mail.
• Assists with administrative needs of Directors of Sales and VP of Sales.
• May assist with administrative needs of VP -Commercial Lines and VP - Personal Lines & Marketing.

Preferred Experience and Skills

• Data entry skills
• Knowledge of personal computer and Microsoft Office
• Great interpersonal skills

Preferred Education and Training

• High school diploma
• Associate in General Insurance designation

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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.