Product Specialist

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Commercial Enterprise Product Management is looking for a Product Specialist to manage the Workers’ Compensation line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. The Product Specialist role offers a great opportunity to utilize your underwriting experience in a new, innovative way.

This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.  

• Monitor, evaluate and report on assigned line of business for profitability.
• Conduct market research and competitor analysis.
• Develop and introduce new or enhanced insurance products for assigned line of business.
• Collaborate with other areas on proposed bureau changes and annual rate review.
• Research and develop new forms, proposed form changes and draft manuscript endorsements, when required.
• Maintain agent's manuals and internal commercial enterprise reference manuals.
• Assist others to provide underwriting requirements for development of on-line rating and application submission systems.
• Assist with reinsurance questions and implementation of changes due to revisions in reinsurance contracts.
• Collaborate with other areas in the assessment of training needs at team level and research and prepare technical articles and training materials.

Preferred Experience and Skills

• 1 year of commercial multi-line underwriting or staff underwriting experience.
• Oral and written communication skills
• Analytical skills
• Knowledge of personal computers with emphasis on Microsoft Word and Excel programs.
• Time management & organizational skills

Preferred Education and Training

• Bachelor’s degree in business, insurance, or related field
• CPCU and/or CIC designations or demonstrated proficiency through applicable experience

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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.