Business Support Supervisor

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Do you have supervisory or leadership experience? Do you like learning new things? Are you organized and do you have strong follow through? A Business Support Supervisor role might be a great fit!

This position is an in-office role located in West Bend, WI. No remote opportunities for this position are available at this time. 

The internal deadline to apply is Wednesday, April 9th. External applications will be accepted on a rolling basis while the position remains open.

Supervises the daily operations of the Business Support department. Proposes, promotes, and coordinates efficiency through standardization, process improvements, and work simplification. Collaborates with other business unit leads actively pursuing opportunities for process consolidation and efficiency. Oversees and maintains expert knowledge of incoming/outgoing mail, prepping and scanning and Home & Hwy. assembly processes. Ensures compliance with business unit service level agreements. Position is a working supervisor with authority over selection and training of personnel and initiation of personnel actions such as salary adjustments, performance, promotions, etc.

Preferred Experience and Skills

• 1-3 years supervisory or leadership experience
• Attention to detail, accuracy and proficiency
• Computer skills including Microsoft Office
• Verbal and written communication skills
• Problem solving skills
• Ability to lead a team
• Ability to meet deadlines
• Organizational skills

Not sure if a career in insurance is the right fit for you? If you have supervisory or leadership experience, this may be for you! Current West Bend Insurance Company associates have experience or degrees in multiple areas of study. West Bend has found great success in helping grow and train associates that have experience or studied in fields including, but not limited to:

Retail
Manufacturing
Office and Administration
Government
Construction
Criminal Justice
Skilled Trades or Maintenance
Janitorial

In a competitive market for top talent, what sets West Bend apart?

• We offer stability and continued growth.
• We reward for performance - both at the personal and company level.
• Our leadership team will help ensure your success by partnering with you every step of the way. Whether it be from a training or support standpoint, your success is our success. Even though you’re in the field, you’re never alone.

If this sounds like just the opportunity and company you’ve been waiting for to grow your career, then apply today!

West Bend offers a comprehensive benefit plan including but not limited to:   

• Medical & Prescription Insurance  

• Health Savings Account  

• Dental Insurance  

• Vision Insurance  

• Short and Long Term Disability  

• Flexible Spending Accounts  

• Life and Accidental Death & Disability   

• Accident and Critical Illness Insurance  

• Employee Assistance Program  

• 401(k) Plan with Company Match  

• Pet Insurance  

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 

• Bonus eligible based on performance  

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.