Rating Specialist

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Working under general supervision, maintain the majority of Personal Lines rates, rating algorithms, and rating rules on the system.

Join Our Team!

Are you a detail-oriented, analytical thinker with a passion for insurance and data-driven solutions? We're looking for a Personal Lines Rating Analyst to join our team and play a key role in maintaining and enhancing our rating systems for Personal Lines products. In this role, you'll bridge business strategy with technical implementation—ensuring our rating structures align with both regulatory standards and market goals.

What You'll Do

• Maintain and configure Personal Lines rating algorithms, rules, and rates.

• Translate business intent from Actuarial and Product Management into rating system logic.

• Propose rating solutions that consider system constraints and business goals.

• Test new rates and algorithms to ensure accuracy and consistency.

• Prepare and summarize the impact of rate changes.

• Collaborate with cross-functional teams including IT, Underwriting, and Actuarial to resolve discrepancies.

• Support rate changes by producing manual rate pages and communicating with external vendors.

• Occasionally perform manual rate calculations to support testing and troubleshooting.

What We’re Looking For

• 1+ year of experience configuring Personal Lines rates and algorithms.

• Strong analytical and mathematical skills.

• Proficiency in Excel and working with spreadsheets.

• Experience in user acceptance testing and defining technical requirements.

• High attention to detail and accuracy.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

Preferred Qualifications

• Bachelor’s degree.

• Associate in General Insurance (AINS) designation.

Why You’ll Love Working Here

• Collaborative and supportive team environment

• Opportunities for growth and learning

• Competitive compensation, benefits, and performance bonus plan

• Hybrid work schedule 

• Fabulous campus with numerous amenities

West Bend offers a comprehensive benefit plan including but not limited to:   

• Medical & Prescription Insurance 
• Health Savings Account 
• Dental Insurance 
• Vision Insurance 
• Short and Long Term Disability 
• Flexible Spending Accounts 
• Life and Accidental Death & Disability  
• Accident and Critical Illness Insurance 
• Employee Assistance Program 
• 401(k) Plan with Company Match 
• Pet Insurance 
• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
• Bonus eligible based on performance 
• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

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West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.