Loss Control Representative I

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

The Loss Control Representative I position offers a fantastic entry point into the field of safety and risk management. In this role, you’ll gain hands-on experience from the ground up, working directly with insured clients to help identify and mitigate potential risks. As you grow in your career, there may be opportunities to manage your own territory—potentially in a different state—making this an ideal role for someone open to travel and long-term development.

The internal deadline to apply is 08/08/2025. External applications will be accepted on a rolling basis while the position remains open.

This position offers a hybrid work schedule after training. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in Madison or West Bend.

• Conduct virtual and/or telephonic surveys, investigate risk exposures/accidents, analyze risk experience and make recommendations to assist insureds in maintaining their loss control programs.
• Review and process vendor surveys.
• Development of Loss Control resources.
• Consult with underwriters to determine account and risk acceptability.
• Provide verbal and written correspondence to underwriting.

Preferred Experience and Skills

•   2 years of experience in a Loss Control Representative position
•   Interpersonal skills
•  Knowledge of personal computers
•  Oral and written communication skills
•  Valid driver’s license

Preferred Education and Training

• Bachelor’s degree in Loss Control, Safety, Insurance or related field
• Associate in General Insurance designation

West Bend offers a comprehensive benefit plan including but not limited to:   

• Medical & Prescription Insurance  

• Health Savings Account  

• Dental Insurance  

• Vision Insurance  

• Short and Long Term Disability  

• Flexible Spending Accounts  

• Life and Accidental Death & Disability   

• Accident and Critical Illness Insurance  

• Employee Assistance Program  

• 401(k) Plan with Company Match  

• Pet Insurance  

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 

• Bonus eligible based on performance  

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.