Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
We’re looking for a Property Claims Adjuster to independently manage complex CL & PL property claims from investigation through resolution. This role involves evaluating coverage, assessing liability and damages, negotiating settlements, overseeing litigated files, and mentoring team members while ensuring exceptional customer service and compliance with audit standards.
This is a fully remote/work from home role where you will spend 50% of your time in the field, servicing the Dubuque, IA territory. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.
(To be considered for this opportunity, you must reside in the Dubuque, Iowa area.)
We’re seeking an experienced Property Claims Adjuster to manage complex CL & PL property claims files with minimal supervision. In this role, you’ll investigate coverage, assess liability and damages, negotiate settlements, and oversee litigated cases. You’ll actively manage files, maintain proper reserves, present claims to committees, and mentor team members—all while delivering exceptional customer service and meeting audit standards.
What You’ll Bring
Strong interpersonal, negotiation, and problem-solving skills
Proven experience handling large, complex claims
Excellent communication skills, both written and verbal
Comfort with claims technology and file management tools
Preferred Qualifications
Bachelor’s degree in Business, Insurance, or related field
Professional designations (AIC, AINS, CPCU coursework)
Commitment to ongoing professional development
This role offers the use of a company car for business purposes. Candidates must maintain a valid driver’s license and have a clean driving record to be considered.
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The salary range for this position is $67,055 - $90,200.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
West Bend offers a comprehensive benefit plan including but not limited to:
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
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