Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Provide administrative support for the Claims Enterprise. Work with claims staff to manage various tasks and responsibilities.
This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.
Kickstart your career in insurance as a Claims Support Specialist, where you’ll play a key role in keeping the claims process running smoothly. In this entry-level opportunity, you’ll support adjusters with tasks like new loss intake, processing payments and forms, handling incoming calls, ordering records, and ensuring everything is accurate and compliant. You’ll also assist with data entry and reporting while serving as a helpful resource for both internal teams and customers.
We’re looking for someone organized, detail-oriented, and customer-focused, with about a year of data entry or administrative experience and comfort using basic Microsoft tools. If you’re a strong communicator who enjoys variety in your day and is eager to learn, this is a great opportunity to build foundational skills and grow within the organization.
What You Bring
What Sets You Up for Success
The salary range for this position is $42,000-$52,000.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
West Bend offers a comprehensive benefit plan including but not limited to:
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
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