Job Listings

Use your experience providing guidance and oversight to a team of adjusters who handle the most complex CL & PL property claims. 

We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!   This position offers a hybrid work schedule.  Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events.  The position can be...

Lead the training team in fostering a culture of lifelong learning and supporting a positive associate learning experience. Manage a team of trainers and other teams as assigned by providing mentorship, guidance, and support in their professional development. Oversee the performance management, career development, and training of team members. Manage the research, development, and delivery of training content for insurance coverage and content under the learning pillars. Apply adult learning principles to the instructional design and training delivery of courses offered. Evaluate and implement approaches to make learning experiences more accessible, agile, and impactful for learners. Design and manage training programs for both new and experienced associates, with a focus on enhancing...

This dynamic role offers the chance to orchestrate an optimization and modernization initiative within our Operations team. You'll guide teams across multiple areas of Operations including service management, mainframe support, identity and access management, and service desk, driving efficiency and reliability to new heights. Partner with the IT Director, crafting and delivering a transformative roadmap that shapes the future of our IT operations. If you're a strategic thinker with exceptional leadership skills and thrive on streamlining processes and delighting users, this is your chance to shine!  

This role will provide you the opportunity to be the face of West Bend as you help our insured in the field get through any recent property losses using your experience handling homeowners and commercial property claims as well as your customer service experience.       This is a fully remote/work from home role where you will spend over 50% of your time in the field, servicing the Southwest Wisconsin territory.  

The Commercial Lines Underwriter is a key player in maintaining the profitability and production objectives for a designated group of agencies.  This role involves underwriting new commercial business, renewing policies and endorsing policy changes.  The Underwriter will also be responsible for evaluating risk exposures and integrating underwriting functions within the workflow.  

Commercial Enterprise Product Management is looking for a Product Manager to manage the Commercial line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Manager assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. The Product Specialist role offers a great opportunity to utilize your underwriting experience in a new, innovative way.

The primary responsibilities of this position are to provide policy coverage advice, manage coverage litigation and litigation brought against West Bend and West Bend insureds, work with product development and underwriting to create and manage forms and develop new products, and provide general legal advice and service to the Claims Organization and other West Bend Business partners.  This position will also have responsibility to provide training to claims professionals and other business partners as necessary, conduct legal research and provide state specific legal updates.   This position offers both remote and hybrid w

Join Our Team as a Billing Representative!   Are you ready to start a rewarding career journey in a dynamic customer service focused environment?   At West Bend, we're seeking passionate individuals who excel in delivering exceptional service while navigating billing processes proficiency.   Why Choose Us? Stability and Growth: As a mutual insurer, we offer a robust foundation for your career to thrive and grow. Recognition for Excellence: Your achievements are valued and rewarded, both individually and organizationally. Guidance and...

Conduct physical surveys, investigate risk exposures/accidents, analyze risk experience and make recommendations to assist insureds in maintain their loss control programs. Review and process vendor surveys. Development of Loss Control resources. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting.   This position is an in-office role located in West Bend or Madison, WI. No remote opportunities for this position are available at this time. 

We are growing at West Bend! Our Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an experienced underwriter to join our team!   Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications.   This position offers a hybrid work schedule. ...

We are seeking an experienced Unified Communications Infrastructure Engineer to join our IT Digital Workspace team. In this role, you will be responsible for the design, implementation, and management of our voice communication infrastructure, with a focus on Microsoft Teams Voice with O365 integrations, Cisco Voice Solutions, 

We are growing at West Bend! The Vendor Management Team is looking for a Sr. Contract Analyst. This role will provide expertise in the area of contract creation, negotiation and approval, working with business partners across the enterprise.  

Lead actuarial analyses, pricing strategies, reserving, reinsurance and predictive modeling efforts to drive data-driven decision-making. The Senior Actuary will collaborate with underwriting, finance, claims, and senior leadership to optimize business performance and ensure regulatory compliance.   This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule (3 days/week).  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events. 

West Bend Mutual Insurance is the preeminent mutual insurance carrier in the upper Midwest and has experienced continuous growth for nearly 130 years strong! As we continue to grow, we are looking for an experienced Product Analyst to join our Personal Lines Product team. This is a wonderful opportunity for an individual who has established them self as a self-starter & driven. You will be provided with the tools, training, and support to succeed in your role and there are numerous opportunities given to you to advance in your field.   This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work...

Are you passionate about driving product innovation and delivering customer value? We are looking for a Product Owner to lead the development and management of our surety products. In this role, you’ll work with key stakeholders to lead cross-functional teams to success in delivering high-quality solutions that enhance user experience and business performance. If you thrive in a dynamic environment, enjoy solving complex business challenges, and are ready to make a meaningful impact, we’d love to hear from you!   This position offers a hybrid work schedule.  Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or...

West Bend is seeking an experienced contract surety underwriter based out of the Kansas City, Missouri area, to take over an established territory comprised of the states of Kansas and Missouri. Reporting to the Madison, Wisconsin office, this individual will be responsible for managing the territory, growing the contract surety book of business, and supporting company goals by identifying those actions needed to assure premium growth and underwriting profit.    This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (Madison, West Bend, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may...

West Bend Mutual Insurance is the preeminent mutual insurance carrier in the upper Midwest and has experienced continuous growth for nearly 130 years strong! As we continue to grow, we are looking for an experienced Property Desk Adjuster to join the team. This is a wonderful opportunity for an individual who has established themselves as a self-starter, driven, and focused on providing superior service to our insureds and claimants. You will be provided with the tools, training, and support to succeed in your role and there are numerous opportunities given to you to advance in your field.   West Bend is proud to be recognized as an employer of choice and this is a testament to the hard work and dedication of our associates.  Join a culture built on a commitment...

The Commercial Surety Assistant Underwriter position is an excellent opportunity to develop and expand knowledge of the surety bond industry as an underwriting trainee.   This position is an in-office role located in Madison, WI.  No remote opportunities for this position are available at this time. 

Excited about making a positive impact in the insurance industry? We're expanding and looking for a driven Product Owner to join our team. You'll work with key stakeholders to align product development with market trends, solve complex business challenges, and lead cross-functional teams to success. If you have strong analytical skills and a proactive mindset, this is the perfect opportunity to make your mark!

West Bend Mutual Insurance is the preeminent mutual insurance carrier in the upper Midwest and has experienced continuous growth for nearly 130 years strong! As we continue to grow, we are looking for an experienced Auto Investigations Adjuster to join the team at our beautiful campus in Madison. This is a wonderful opportunity for an individual who has established themselves as a self-starter, driven, and focused on providing superior service to our insureds and claimants. You will be provided with the tools, training, and support to succeed in your role and there are numerous opportunities given to you to advance in your field.   West Bend is proud to be recognized as an employer of choice and this is a testament to the hard work and dedication of our associates....

West Bend Mutual Insurance is the preeminent mutual insurance carrier in the upper Midwest and has experienced continuous growth for nearly 130 years strong! As we continue to grow, we are looking for an experienced Claims Specialist to join the claims litigation team . This is a wonderful opportunity for an individual who has established themselves as a self-starter, driven, and focused on providing superior service to our insureds and claimants. You will be provided with the tools, training, and support to succeed in your role and there are numerous opportunities given to you to advance in your field.   West Bend is proud to be recognized as an employer of choice and this is a testament to the hard work and dedication of our associates.  Join a culture built on...

For nearly 130 years, West Bend Mutual Insurance Company has been providing valuable insurance coverages and services in the Midwest and beyond.  We are excited to be expanding our products into Central Tennessee. Our team is full of talented and dedicated sales professionals whose relationships with our independent agency partners are second-to-none.   The awards West Bend receives each year are a testament to the hard work and dedication of our associates.  Join a culture built on a commitment to excellence, integrity and responsibility and see why West Bend is consistently recognized as a top workplace.   This is a fully remote/work from home role where you will...

This position offers a hybrid work schedule.  Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule (3 days/week) for collaboration days, team meetings or other in-person events.  The position will be based in West Bend.

This is an excellent opportunity for an experienced claims attorney who has also led other attorneys. This role will lead many strategic initiatives pertaining to our claims legal division while also providing minimal guidance and direction to our current group of claims attorneys.    This position offers a hybrid work schedule (3 days/week).  Candidates who are located

This is a fully remote/work from home role where you will spend more than 50% of your time in the field, servicing the Minneapolis/St. Paul territory.  On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate...

Come be a part of our new inside sales initiative! West Bend is looking for driven, self-motivated and customer focused individuals to join our team. As a Customer Care Sales Representative, you’ll work with new leads, and have the potential to earn quarterly bonuses in addition to base compensation.