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Welcome to our West Bend Insurance Company Career site! Here you can find our current available opportunities and apply to position(s) that align with your background and experience.
Not finding what you're looking for or not ready to make a move quite yet? Join our Talent Community to be the first to know about upcoming opportunities. You can also learn more about life at West Bend Insurance by visiting our careers page.
West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.
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Investigate suspected insurance fraud involving auto, property, casualty, workers’ compensation, and other personal, commercial, and specialty lines of business.
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We're looking for a highly organized and detail-oriented individual to join our Surety Operations team! The ideal candidate will have excellent problem-solving skills and an interest in promoting efficiency through streamlining of processes and developing standardized procedures. This role requires a proactive communicator, capable of managing multiple tasks, and someone willing to learn alongside a new and developing team.
This role focuses on improving operational efficiency, maintaining documentation and resources, as well as training users and helping to lead process improvement initiatives. If you are willing to bring new ideas and methods to the table, and are eager to drive continuous...
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This entry-level Loss Control role supports risk evaluation and loss prevention efforts by reviewing vendor surveys, assessing risk information, and making recommendations to policyholders to reduce losses and strengthen safety programs. The position works closely with underwriters, agents, and insureds to communicate loss control recommendations, determine risk acceptability, assist with developing resources, and ensure accurate reporting and documentation.
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The internal deadline to apply is 07/02/26. External applications will be accepted on a rolling basis while the position remains open.
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Commercial Enterprise Product Management is looking for a Product Specialist to manage an assigned line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. This non-technical role offers a great opportunity to utilize your experience in a new, innovative way.
The internal deadline to apply is June 24th. External applications will be accepted on a rolling basis while the position remains open.
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You'll be responsible for supervising the activities of contact center support as assigned within the Service Center division. You'll play a key role in ensuring day-to-day operations run smoothly while driving performance, consistency, and strong customer experience.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.
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The Senior Actuary provides senior-level actuarial expertise to guide strategic decision-making, profitability, and risk management across the organization’s insurance portfolio.
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Lead the actuarial department in developing and implementing pricing strategies, loss reserving methodologies, and risk management frameworks.
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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Maintains the organization's IT infrastructure, which may include hardware, software, servers, storage solutions, networks, or physical facilities. Designs, implements, installs, maintains, and administers infrastructures including hardware, software, and various configurations. The internal deadline to apply is 06/12/2026. External applications will be accepted on a rolling basis while the position remains open.
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This role leads and optimizes Customer Care operations by overseeing staffing, workflows, performance management, and quality assurance to deliver strong service, retention, and growth results. The position ensures underwriting compliance, mitigates risk exposure, and drives team success through coaching, escalation management, and partnership with agencies and vendors. Additionally, the role supports sales and marketing efforts, agency engagement, and key business initiatives to enhance customer experience and operational effectiveness.
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The Senior Corporate Recruiter plays a critical role in attracting, engaging, and hiring top talent to support West Bend’s strategic goals. This role manages full-cycle recruiting for a wide range of positions including critical, complex, and officer level positions, while serving as a trusted partner to hiring managers and HRBPs The Senior Corporate Recruiter provides consultive guidance on recruiting strategies, leverages labor market insights to influence decisions, and contributes to employer branding and process improvements. In addition, this role mentors junior team members and serves as the team’s subject matter expert on pre-employment assessments, ensuring consistent usage and vendor alignment in partnership with the TA Manager and...
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Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. Support, measure, and monitor internal and external sales efforts including short-term promotions, social media opportunities, rollovers, co-op, etc.
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The Underwriting Supervisor provides day‑to‑day leadership for an assigned group of Underwriters, ensuring underwriting quality, consistency, and productivity. This role focuses on coaching, performance oversight, execution of underwriting initiatives, and continuous improvement while serving as a key connection between Underwriting associates and leadership.
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We are seeking an experienced Senior Claims Representative – Commercial Specialty / General Liability to manage moderate to complex commercial claims involving bodily injury and property damage. This role is responsible for independently investigating, evaluating, negotiating, and resolving third-party General Liability claims, including matters involving unique, specialized, or high-risk exposures beyond standard commercial policies.
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Handle complex homeowners and commercial property claims with minimal supervision and guidance from the manager.
Candidates who do not reside in Southern Illinois or the St. Louis metro area will not be considered.
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This role is responsible for handling workers compensation claims independently with minimal oversight, using current claims technology and best practices. The position investigates claims thoroughly, evaluates coverage, damages, and liability, and makes sound decisions to resolve claims efficiently. Responsibilities include negotiating settlements with insureds, claimants, and attorneys; managing files from start to finish; setting and maintaining accurate reserves; and overseeing litigated claims. The role also participates in ongoing training, presents claims to committee as needed, mentors others on the team, and consistently delivers strong customer service while meeting department audit and quality standards.
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The Enterprise Applications team is seeking a Software Engineer to help build high-visibility, enterprise capabilities that support our diverse software landscape. There is a strong emphasis on full-stack development, specifically .NET, React, and Message Systems. As a key contributor to our enterprise technology platform, you’ll help drive business value through modern architectures, emerging technologies, and enabling capabilities. You'll be part of a collaborative team that values craftsmanship, innovation, and the creation of best-in-class experiences for our engineering community. Join us and be part of a growing team shaping the future of enterprise software!
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an underwriter to join our team!
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
