Job Listings

Grow your claims career by handling complex GLPD and Bodily Injury claims independently, investigating, assessing, negotiating, managing litigated files, mentoring team members, and ensuring excellent customer service and compliance.   The internal deadline to apply is 07/18/25. External applications will be accepted on a rolling basis while the position remains open.

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...

Investigate, evaluate, and resolve a variety of auto, liability, and property damage claims while building your skills under supportive leadership. Enjoy meaningful customer interactions, hands-on training, and the opportunity to make a real impact in every case you handle.     The internal deadline to apply is 08/13/25. External applications will be accepted on a rolling basis while the position remains open.

We are growing at West Bend! Our Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an underwriter to join our team! Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications.

Our Claims Specialist manages disputed or litigated insurance claims, investigates facts, works with legal counsel, and negotiates settlements to resolve claims efficiently and in compliance with company and legal standards.   The internal deadline to apply is 8/6/25. External applications will be accepted on a rolling basis while the position remains open.

Join our Personal Lines team as a Rating Configuration Specialist, where you'll help shape the future of insurance pricing by translating business strategies into rating algorithms and rules. This role is perfect for someone with a sharp analytical mind, a knack for problem-solving, and a passion for precision—ideal for those who enjoy working across teams to bring clarity and accuracy to complex systems.

A Product Manager is responsible for managing the profitability and development of assigned commercial insurance lines. This role involves conducting market research, supporting product innovation, collaborating on rate and form changes, and providing technical training and underwriting guidance. The position also supports digital system development, reinsurance updates, and strategic initiatives aligned with enterprise goals, while serving as a key resource and leader within the team. This is great way to use Commercial Underwriting knowledge in a different way! 

The Loss Control Representative I position offers a fantastic entry point into the field of safety and risk management. In this role, you’ll gain hands-on experience from the ground up, working directly with insured clients to help identify and mitigate potential risks. As you grow in your career, there may be opportunities to manage your own territory—potentially in a different state—making this an ideal role for someone open to travel and long-term development.    

The Director of Personal Lines Products and Analytics leads the strategy and execution of product management, pricing, and data analytics for our Personal Lines business. This influential role calls for a visionary leader who can inspire teams, shape innovative products, and leverage data-driven insights to keep us ahead in a competitive insurance market.

Are you ready to put your problem-solving skills to the test while learning the ropes of the claims world? As our Medical Claims Detective, you’ll dive into low-complexity workers’ compensation claims like a true investigator—examining details, determining what's covered, and figuring out how much is owed. Don’t worry, you won’t go it alone—you’ll have the support of a fantastic manager and top-notch claims technology at your fingertips.   The internal deadline to apply is 07/31/25. External applications will be accepted on a rolling basis while the position remains open.

In this role, you’ll specialize in handling calls from agents requesting policy changes, routing calls throughout the organization or entering new first report of claims. You’ll guide every caller with clear, friendly, and jargon-free support. You’ll also process tasks in our work queue to help us meet our service level goals — and jump in on other projects as needed.   If you love helping people and thrive in a fast-paced environment, we’d love to hear from you!   Training: 8:00am-4:30pm Schedule After Training would be: 9:00am-5:30pm November-March, flexing to 10:00am-6:30pm March-November due to Daylight Savings time change

We’re excited to invite you to explore a new opportunity on our team as a Senior IT Auditor! In this role, you’ll primarily focus on IT Security audits, while also contributing to a variety of other IT-related audit initiatives.

Our Property Claims Adjuster inspects property damage, determines coverage, estimates repair costs, and negotiates fair settlements while ensuring claims are resolved promptly and in line with company policies.    

As an Infrastructure Engineer on the Cloud Platform team, you will be focused on building scalable, reliable, and secure cloud infrastructure within Microsoft Azure. In this role, you will work closely with architects and senior engineers to design and implement foundational Azure services that support the delivery of our applications and services. This position is hands-on and engineering-focused, with an emphasis on infrastructure development, automation, and platform enablement.

The Customer Experience Specialist is responsible for executing the Customer Experience strategy by creating and maintaining customer personas and documenting their experiences with West Bend through journey maps.     The internal deadline to apply is 06/23/25. External applications will be accepted on a rolling basis while the position remains open.

The Personal Lines IT team is seeking a Quality Engineer to bring a test driven, quality first mindset to our current and upcoming initiatives.  As part of a group of full stack developers, analysts and product owners you’ll be shaping and executing our test strategy to deliver consistent, reliable, high performing solutions.   This includes building test automation as well as devising exploratory test plans with an eye towards both functional and non-functional requirements.  Come join our collaborative, high-performing team and help perform a critical role in setting a high standard for quality.  

We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!  

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

West Bend Insurance’s Internal Audit team is a key contributor to our company’s success, helping drive growth by safeguarding our assets and uncovering opportunities to make our business even more efficient and effective. If you’re a self-motivated, creative, and insightful problem-solver who thrives on challenges and values integrity, this could be the perfect opportunity for you! We’re on the lookout for an experienced Senior Internal Auditor to join our team. In this role, you’ll take the lead in developing audit programs, driving risk assessments, and strengthening key processes—all while building strong relationships across the organization. We can’t wait to welcome the right person to our team and continue...

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...