Job Listings

Based out of the Madison, Wisconsin office, the Contract Surety Assistant Underwriter position is an excellent opportunity to develop and expand knowledge of the surety bond industry as an underwriting trainee.  

Join Our Team as a Billing Representative!   Are you ready to start a rewarding career journey in a dynamic customer service focused environment?   At West Bend, we're seeking passionate individuals who excel in delivering exceptional service while navigating billing processes proficiency.   Why Choose Us? Stability and Growth: As a mutual insurer, we offer a robust foundation for your career to thrive and grow. Recognition for Excellence: Your achievements are valued and rewarded, both individually and organizationally. Guidance and...

Primary role is to handle phone calls in a fast-paced multi-channel contact center. Handle incoming telephone calls which may include routing internal and external callers, first report of claims, assisting with policy changes, payment processing, and other miscellaneous phone requests. May be responsible for processing tasks assigned out of a work queue and take on additional work or projects, all while meeting service level expectations. Provide exceptional customer service to internal and external customers with the ability to effectively communicate verbally and in writing. 

Primary role is to handle phone calls in a fast-paced, multi-channel contact center from our agency partners requesting changes to business policies/accounts. Will also assist with processing change requests received via email. May also assist with: other miscellaneous phone requests, processing tasks out of an assigned work queues and/or other projects as assigned, all while meeting service level expectations. Provide exceptional customer service to internal and external customers with the ability to effectively communicate verbally and in writing.

Our Enterprise applications team is looking for a Senior Full Stack Software Engineer to join the team. Though this individual will be working with full stack technologies, there is an emphasis on front end technologies (specifically React). This team is building high-visibility, enterprise capabilities to underpin our diverse software landscape. In this role, you will be a key contributor to our enterprise technology platform. Further, you will embrace craftsmanship and innovation to develop a best-of-breed experience for our engineering community. Come join us and be part of a growing team!   *This Person must be located within driving distance to West Bend or Madison, WI and willing to work a hybrid...

Come be a part of our new inside sales initiative! West Bend is looking for driven, self-motivated and customer focused individuals to join our team. As a Customer Care Sales Representative, you’ll work with new leads, and have the potential to earn quarterly bonuses in addition to base compensation.

Are you looking to kickstart your career in loss control and safety? We have an exciting opportunity for you to join our team as a Loss Control Representative and gain valuable experience in the industry. You’ll have the chance to work with existing accounts, conduct evaluations, analyze risk exposure, develop strategies to reduce losses, and make recommendations to assist insureds in maintaining their loss control programs. Loss Control experience is not required! West Bend provides best-in-class training for those looking to start a new career!  This position may work from our office locations in either West Bend or Madison,...

The Commercial Lines Underwriter is a key player in maintaining the profitability and production objectives for a designated group of agencies.  This role involves underwriting new commercial business, renewing policies and endorsing policy changes.  The Underwriter will also be responsible for evaluating risk exposures and integrating underwriting functions within the workflow.  

This is a great opportunity for a candidate with Product Management experience!

This is a great opportunity for a Commercial Multi-Line or Staff Underwriter that is looking to expand his or her skill set!

Primary role is to handle phone calls in a fast-paced multi-channel contact center. Handle incoming telephone calls which may include routing internal and external callers, first report of claims, assisting with policy changes, payment processing, and other miscellaneous phone requests. May be responsible for processing tasks assigned out of a work queue and take on additional work or projects, all while meeting service level expectations. Provide exceptional customer service to internal and external customers with the ability to effectively communicate verbally and in writing.

The Information Security Team at West Bend Insurance is expanding!  We are looking to add a Senior Analyst to our growing team.  Passion, with a mix of curiosity for the Information Security field, is a must.  We would love to have a conversation with you in regards to your background with the Defender/Purview product stack, SIEM/SOAR platforms and Cloud security. While not necessary, prior experience in a developer or engineering role is a plus.  We are a dynamic InfoSec Team with a wide variety of responsibilities, who are part of an organization that is routinely listed among the top places to work.  We are excited to begin the journey to find the right candidate to join our team!     This is a...

The Commercial Lines Underwriter is a key player in maintaining the profitability and production objectives for a designated group of agencies in Michigan. This role involves underwriting new commercial business, renewing policies, and endorsing policy changes. The underwriter will also be responsible for evaluating risk exposures and integrating underwriting functions within the workflow.