Job Listings

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

Join Our Team as a Billing Representative!   Are you ready to start a rewarding career journey in a dynamic customer service focused environment?   At West Bend, we're seeking passionate individuals who excel in delivering exceptional service while navigating billing processes proficiency.   Why Choose Us?   Stability and Growth: As a mutual insurer, we offer a robust foundation for your career to thrive and grow. Recognition for Excellence: Your achievements are valued and rewarded, both individually and organizationally. Guidance and Support: Our leadership team is dedicated to your success, providing comprehensive tools, resources, and mentorship...

Provide "silver lining" support to our insureds and claimants dealing with losses or injuries resulting from bodily injury, PIP, construction defect, and general liability claims. This role is for more experienced claims adjusters with related experience in these areas.    The internal deadline to apply is 5/12/25. External applications will be accepted on a rolling basis while the position remains open.

We are growing at West Bend! Our Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an underwriter to join our team!   Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications.

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

A Product Owner will be responsible for driving the development and management of insurance products. The role collaborates with cross-functional teams to ensure that our products meet market demands, comply with regulatory requirements, and deliver value to our customers. The position owns defining the product vision, prioritizing demand, and overseeing the product development lifecycle to ensure successful product launches and ongoing product enhancements.   This position offers a hybrid work schedule.  Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for...

The Enterprise Applications team is seeking a Business Analyst to help define and deliver high visibility, enterprise capabilities that support our diverse software landscape. This role plays a key part in translating business needs into actionable requirements, ensuring alignment between stakeholders and technical teams. As a key contributor to our enterprise technology platform, you’ll collaborate across cross-functional Agile teams—participating in daily standups, sprint planning, backlog grooming, and reviews—to drive clarity, prioritize work, and support delivery. You’ll work closely with product owners, engineers, designers, and business stakeholders to ensure solutions are well-understood, user-focused, and...

The Senior Cloud Security Engineer is responsible for designing, implementing, and optimizing cloud security frameworks to protect the organization's cloud infrastructure. This role involves leveraging advanced cloud-native and third-party security solutions, driving automation in security processes, and ensuring compliance with industry standards. The position focuses on securing cloud products, network connectivity, and application layers across environments while fostering innovation and operational excellence.   This position offers a hybrid work schedule (3 days/week).  Candidates who are located within 50 miles of a West Bend office location will work a hybrid...

Lead actuarial analyses, pricing strategies, reserving, reinsurance and predictive modeling efforts to drive data-driven decision-making. The Actuary will collaborate with underwriting, finance, claims, and senior leadership to optimize business performance and ensure regulatory compliance.   This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate...

The Enterprise Applications team is seeking a Software Engineer to help build high-visibility, enterprise capabilities that support our diverse software landscape. While this role spans full stack technologies, there is a strong emphasis on back-end development, particularly with .NET. As a key contributor to our enterprise technology platform, you’ll help drive business value through modern architectures and emerging technologies. You'll be part of a collaborative team that values craftsmanship, innovation, and the creation of best-in-class experiences for our engineering community. Join us and be part of a growing team shaping the future of enterprise software!   This position offers a hybrid work...

The Enterprise Applications team is seeking a Quality Engineer to help ensure the reliability and performance of high-visibility, enterprise capabilities that support our diverse software landscape. This role focuses on quality assurance across the full technology stack, promoting quality at every stage of the software development lifecycle. As a key contributor to our enterprise technology platform, you’ll help drive business value by championing quality-first practices, implementing automated testing strategies, and ensuring our solutions meet the highest...

Accept, decline, or modify personal lines policy offerings or endorsements submitted by producers based on company underwriting guidelines and procedures; includes risk analysis, file documentation, pricing guidelines, procedural matters, research/investigation and decision making. Review underwriting reports and make recommendations for risk improvement. Listen, be responsive and provide flexibility where appropriate. If assigned, manage renewal book of business; examine changes in loss experience/driving records and risk characteristics on specific policies and take appropriate action where needed. For this position, we are seeking candidates with experience in high-value home & high-value scheduled personal property underwriting, as well as a deep understanding of what insureds...

Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. Responsibilities include supporting and monitoring sales efforts, creating specific goals for each agency, and analyzing market trends to identify growth opportunities. The position requires generating new business by prospecting and appointing new agencies, cultivating strong relationships with agents, and collaborating with underwriting teams to support decisions.

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

At West Bend Insurance, we believe in empowering our employees to reach their full potential. We foster a culture where every individual knows they matter and are part of something bigger - working together to shape the future of insurance.   We are seeking an experienced PLActuarial Director to lead, mentor, and develop a team of actuaries and analysts. This high-visibility role offers the opportunity to drive strategic insights, collaborate across multiple teams, and influence key business decisions.

West Bend Insurance’s Internal Audit team is a key contributor to our company’s success, helping drive growth by safeguarding our assets and uncovering opportunities to make our business even more efficient and effective. If you’re a self-motivated, creative, and insightful problem-solver who thrives on challenges and values integrity, this could be the perfect opportunity for you! We’re on the lookout for an experienced Senior Internal Auditor to join our team. In this role, you’ll take the lead in developing audit programs, driving risk assessments, and strengthening key processes—all while building strong relationships across the organization. We can’t wait to welcome the right person to our team and continue...

Do you have supervisory or leadership experience? Do you like learning new things? Are you organized and do you have strong follow through? A Business Support Supervisor role might be a great fit!

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...

Primary role is to handle phone calls in a fast-paced multi-channel contact center. Handle incoming telephone calls which may include routing internal and external callers, first report of claims, assisting with policy changes, payment processing, and other miscellaneous phone requests. May be responsible for processing tasks assigned out of a work queue and take on additional work or projects, all while meeting service level expectations. Provide exceptional customer service to internal and external customers with the ability to effectively communicate verbally and in writing. Demonstrates effective organizational skills with the ability to make good common-sense decisions while balancing multiple tasks.   Training: 8:00am-4:30pm Schedule After Training...

Conduct physical surveys, investigate risk exposures/accidents, analyze risk experience and make recommendations to assist insureds in maintain their loss control programs. Review and process vendor surveys. Development of Loss Control resources. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting.   This position is an in-office role located in West Bend or Madison, WI. No remote opportunities for this position are available at this time.