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Welcome to our West Bend Insurance Company Career site! Here you can find our current available opportunities and apply to position(s) that align with your background and experience.
Not finding what you're looking for or not ready to make a move quite yet? Join our Talent Community to be the first to know about upcoming opportunities. You can also learn more about life at West Bend Insurance by visiting our careers page.
West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.
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Are you ready to put your problem-solving skills to the test while learning the ropes of the claims world? As our Medical Claims Detective, you’ll dive into low-complexity workers’ compensation claims like a true investigator - examining details, determining what's covered, and figuring out how much is owed. Don’t worry, you won’t go it alone - you’ll have the support of a fantastic manager and top-notch claims technology at your fingertips.
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Supports multi-state claims compliance by ensuring accurate, timely regulatory reporting, advising claims teams on requirements, and helping maintain adherence to state and federal guidelines.
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The Enterprise Emerging Risk Specialist is responsible for proactively identifying, assessing, and monitoring emerging risks and evolving market trends across the organization. This role combines a holistic, enterprise-wide risk perspective with deep market analysis to ensure the company is prepared to respond to both threats and opportunities. The Specialist collaborates closely with Enterprise Risk Management (ERM), strategic insights, product management, product development and other key stakeholders to provide actionable intelligence on developing risk and market trends, regulatory developments, and competitive dynamics as well as identification of product opportunities.
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The internal deadline to apply is xx/xx/xxxx. External applications will be accepted on a rolling basis while the position remains open.
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Investigate suspected insurance fraud involving auto, property, casualty, workers’ compensation, and other personal, commercial, and specialty lines of business.
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Investigate suspected insurance fraud involving auto, property, casualty, workers’ compensation, and other personal, commercial, and specialty lines of business.
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for a highly experienced Transportation Underwriter to join our dynamic team!
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The internal deadline to apply is xx/xx/xxxx. External applications will be accepted on a rolling basis while the position remains open.
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Handle complex homeowners and commercial property claims with minimal supervision and guidance from the manager.
Candidates who do not reside in Southern Illinois or the St. Louis metro area will not be considered.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...
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Lead the day-to-day operations of a Special Investigations Unit, overseeing investigators and driving effective fraud detection and investigation efforts. This role manages complex and high-risk cases, ensures compliance with legal and regulatory standards, and partners with internal teams and external agencies to prevent, detect, and resolve insurance fraud.
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As a Claims Trainer, you’ll design and deliver innovative learning experiences that support associates at every stage of their career. Empower others and shape the future of commercial insurance learning- collaborate with subject matter experts, create dynamic curriculum, facilitate impactful training, and apply talent development principles to drive real results.
The internal deadline to apply is 4/28/26. External applications will be accepted on a rolling basis while the position remains open.
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This role is responsible for handling workers compensation claims independently with minimal oversight, using current claims technology and best practices. The position investigates claims thoroughly, evaluates coverage, damages, and liability, and makes sound decisions to resolve claims efficiently. Responsibilities include negotiating settlements with insureds, claimants, and attorneys; managing files from start to finish; setting and maintaining accurate reserves; and overseeing litigated claims. The role also participates in ongoing training, presents claims to committee as needed, mentors others on the team, and consistently delivers strong customer service while meeting department audit and quality standards.
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As a Staff Underwriter, you’ll play a pivotal role in driving commercial underwriting excellence through file reviews, mentorship, and strategic collaboration. This position offers the opportunity to work cross-functionally, analyze trends, and contribute to shaping the future of our underwriting team—all while growing your own expertise in a supportive, collaborative environment.
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This Loss Control Manager role is a key evolution in how we deliver value - bringing clarity, modern leadership, and elevated service standards to a complex and growing book of business. We’re seeking an innovative leader who is energized by the opportunity to redefine Loss Control and shape its impact across agents and underwriting teams.
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This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.
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This role sits at the intersection of strategy, operations, and technology within the Surety organization. You’ll help modernize how work gets done, improving processes, advancing data and reporting capabilities, and enabling smarter decision-making across the business. With strong cross-functional exposure and the ability to influence meaningful change, this position offers the chance to lead impactful initiatives, drive continuous improvement, and shape the future of Surety operations in a growing, evolving environment.
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Whether you’re early in your commercial surety career or bring years of underwriting experience, this is an opportunity to grow, make an impact, and build meaningful relationships in a collaborative underwriting environment. You’ll work alongside a knowledgeable team, gain exposure to a broad range of accounts, and contribute directly to profitable growth, while continuing to develop your expertise and authority over time.
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A Product Owner - Data will be responsible for driving the development and management of insurance products. The role collaborates with cross-functional teams to ensure that our products meet market demands, comply with regulatory requirements, and deliver value to our customers. The position owns defining the product vision, prioritizing demand, and overseeing the product development lifecycle to ensure successful product launches and ongoing product enhancements. This position will also require experience with data to be successful in the role.
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The Enterprise Applications team is seeking a Software Engineer to help build high-visibility, enterprise capabilities that support our diverse software landscape. There is a strong emphasis on full-stack development, specifically .NET, React, and Message Systems. As a key contributor to our enterprise technology platform, you’ll help drive business value through modern architectures, emerging technologies, and enabling capabilities. You'll be part of a collaborative team that values craftsmanship, innovation, and the creation of best-in-class experiences for our engineering community. Join us and be part of a growing team shaping the future of enterprise software!
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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The Senior Data Scientist applies advanced analytics, predictive modeling, and data science techniques to solve complex Property & Casualty (P&C) insurance business problems. This role partners closely with business and technical stakeholders to develop insights that improve pricing accuracy, underwriting performance, claims efficiency, and overall risk management.
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Join a respected surety organization where you’ll take ownership of a defined territory and manage a well-developed contract surety portfolio. The role calls for strong underwriting fundamentals, independent judgment within established authority, and a steady focus on profitable growth. You’ll partner with experienced agents and principals to maintain and strengthen long-term relationships across the market.
This role is well-suited for underwriters with varying levels of experience. Candidates with deeper underwriting expertise may be considered for expanded scope, authority, or level, depending on background and business needs.
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When employees are injured on the job, they need someone who can guide them through the process with care and expertise. As a Workers’ Compensation Claims Representative at West Bend, you’ll guide injured employees through the recovery process, ensure fair and timely claim resolution, and help businesses stay compliant. If you thrive on problem-solving, negotiation, and making a real impact, this is your opportunity to lead with confidence.
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an underwriter to join our team!
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
