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Welcome to our West Bend Insurance Company Career site! Here you can find our current available opportunities and apply to position(s) that align with your background and experience.
Not finding what you're looking for or not ready to make a move quite yet? Join our Talent Community to be the first to know about upcoming opportunities. You can also learn more about life at West Bend Insurance by visiting our careers page.
West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.
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West Bend Insurance is currently seeking students for our 2027 Summer IT Internship Program! The IT Internship Program provides opportunities to get hands-on experience with software engineering, data engineering, cloud computing, information security, business analysis, user experience design, or digital workspace. Students enrolled in a Computer Science, Engineering, or IT related program who have strong critical thinking skills and love solving problems should consider joining our team! Hybrid positions are available at our West Bend or Madison offices.
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This summer internship is tailored for college students entering their senior year who are interested in pursuing a career in the insurance industry. Interns will receive training in our product lines and gain exposure to real-world underwriting practices.
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As a Human Resources Intern, you will join our dynamic team of HR professionals on a journey to make our workplace the best it can be. This is a hands-on opportunity to gain experience in all facets of Human Resources including talent acquisition, talent management, learning & development, compensation & benefits, HR business partnering, and HR operations. This internship offers a unique chance to gain practical experience in HR strategies, and a deeper understanding of the vital role HR plays in business success.
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As a Property and Casualty Intern you will review and analyze policies to verify coverage, establish reserves, and settle claims for less complex losses. Other responsibilities will include contacting customers to explain coverage, settling customer claims and contributing to the high customer service results within the claims department. You will also assist various claims teams following catastrophe storms.
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As a worker’s compensation intern, you will review and analyze low severity injury claims, research and verify coverage, review and document medical documents for workers’ compensation losses. Other responsibilities include monitoring file activity with a diary system, reviewing and processing written and phone inquiries, ensuring proper reserving and maintaining a high level of customer service.
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Responsibilities
- Assist the actuarial staff in extracting, compiling, reviewing, and analyzing data in support of the goals of the Actuarial Department
- Become familiar with company operations, systems, and actuarial methodologies
- Perform appropriate checks within processes to minimize errors and inaccuracies and verify data reconciliations
- Understand how work done by the Actuarial Department impacts company operations and other departments
- Present information to peers and other departments as warranted
Required Education
- Pursuing an undergraduate degree in Actuarial Science, Mathematics, Statistics or...
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As an Accounting Intern, you will gain hands-on experience supporting key accounting and finance functions, including account reconciliations, journal entries, financial analysis, and quarterly reporting. You'll also assist with audit activities and contribute to data analysis, reporting automation, and process improvement initiatives using modern accounting and analytics tools.
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Conduct investigative and intelligence research into suspected insurance fraud involving auto, property, casualty, workers’ compensation, and other lines of business. Collaborate with the SIU investigative staff, internal stakeholders, and external partners to evaluate and investigate suspicious insurance transactions (claims, underwriting, policy, etc.), identify red flags, gather facts, collect evidence, support fraud detection programs, and communicate investigative research findings to SIU, Claims, and other internal stakeholders.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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Leads all Policy Services functions within Commercial Enterprise, directing associates through supervisors and team leaders to achieve service, quality, productivity, and operational performance objectives. Provides leadership for workforce planning, organizational effectiveness, process improvement, and technology advancement while ensuring team capacity and capabilities align with evolving business needs. Partners with senior leadership, Product Owners, Underwriting, and other stakeholders to improve the associate and agency partner experience and advance enterprise objectives.
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Handle complex bodily injury claims with minimal supervision and guidance from the manager. Utilize current Claims technology.
The internal deadline to apply is 09/23/26. External applications will be accepted on a rolling basis while the position remains open.
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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The Business Support Technician II performs support and administrative tasks for multiple business units. Duties may include data entry, mail, printing, scanning, policy distribution, and content extraction. Demonstrates effective knowledge of multiple functions while adhering to established processes and procedures. Applies advanced skills and may adapt procedures, techniques, tools, materials and/or equipment to meet special needs. Duties and tasks are varied and moderately complex. Works under occasional supervision and may be responsible for training new associates. Exhibits familiarity with all daily...
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We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!
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The Premium Auditor is responsible for independently conducting detailed audits of policyholders’ operations and financial records to ensure accurate insurance premium determination. This role involves conducting physical and hybrid audits across multiple lines of business, serving as a technical subject matter expert, mentoring junior audit staff. The Premium Auditor plays a key role in mentoring less experienced auditors, supporting quality assurance efforts, and contributing to departmental training initiatives
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The Event Coordinator works closely with internal and external customers to plan to oversee and execute events with low to medium levels of complexity. Events may include internal or external meetings, business marketing and entertainment functions, company gatherings, and community events. Activities are self-directed and performed under intermittent supervision. Activities include, gathering information from multiple sources, identifying providers and support resources, travel coordination, conducting research and making site visits, determine space layouts and coordinating support activities including catering, facilities, audio/video and security.
The internal deadline...
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This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.
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The Internal Audit Specialist is an experienced auditor who leads complex financial and operational audits, provides day-to-day engagement oversight, and serves as a technical resource for audit staff. This role helps ensure audit work is well-planned, well-executed, and ready for manager review, without having direct people-management accountability. The Specialist also supports risk assessment, audit planning, stakeholder communication, and practical control improvement recommendations. The internal deadline to apply is 9/10/2026. External applications will be accepted on a rolling basis while the position remains open.
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Investigate suspected insurance fraud involving auto, property, casualty, workers’ compensation, and other personal, commercial, and specialty lines of business.
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Investigate suspected insurance fraud involving auto, property, casualty, workers’ compensation, and other personal, commercial, and specialty lines of business.
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An Underwriting Tech plays a vital support role in ensuring service excellence by applying a thorough understanding of systems, workflows, and the manual rules and guidelines established by West Bend. This position is responsible for clearing accounts for new customers and processing non-complex policy changes with a strong emphasis on accuracy, efficiency, and customer focus.
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Handle complex property claims in the Madison, WI area with minimal supervision and guidance from the manager.
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This role helps support and strengthen the organization's information security program by partnering with teams across the business, leading projects, and identifying potential...
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The Maintenance Specialist is responsible for maintaining, repairing, and improving company facilities and equipment to ensure a safe, efficient, and professional work environment. This role performs a wide range of maintenance duties, including plumbing, electrical, carpentry, painting, flooring installation, office workstation setup, network cabling, and building renovations. The position also supports office relocations, coordinates small projects with contractors and vendors, assists with custodial and snow removal activities as needed, and provides responsive customer service to employees.
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Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. Support, measure, and monitor internal and external sales efforts including short-term promotions, social media opportunities, rollovers, co-op, etc. Create specific goals for each agency that support and stimulate corporate profit and growth objectives.
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The Policy Services Supervisor oversees day-to-day policy service operations within the Commercial Enterprise Department. This role ensures accuracy, timeliness, and efficiency in policy servicing while providing guidance and support to Underwriting Technicians and team leads.
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The Enterprise Program Manager plays a critical role in advancing our organization's strategic priorities by leading complex, cross-functional initiatives that deliver meaningful business outcomes. This position brings together people, priorities, and execution to turn strategy into action, partnering with leaders across the enterprise to align efforts, navigate challenges, and ensure value is realized. If you're energized by influencing change, leading through complexity, and delivering results that matter, this is an opportunity to make a lasting impact.
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Build modern software. Solve meaningful problems. Grow with us.
The West Bend Commercial Enterprise IT team is looking for a Software Engineer who is passionate about building high-quality, well-tested software and enjoys working across the full software development lifecycle. In this role, you’ll collaborate with cross-functional teams to design, build, deploy, and support modern applications that power growth and transformation for agents and underwriters in the Commercial Enterprise.
This position is ideal for an engineer with solid fundamentals, a modern engineering mindset, and a desire to continuously learn and...
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Handle complex property claims in the Cedar Rapids area with minimal supervision and guidance from the manager.
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The HR Business Partner (HRBP) collaborates with assigned business units to align HR practices with operational needs, supporting business objectives and driving organizational success. This role plays a key part in implementing people strategies that enhance employee performance, foster engagement, and contribute to a positive work environment.
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Commercial Enterprise Product Management is looking for a Product Specialist to manage an assigned line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. This non-technical role offers a great opportunity to utilize your experience in a new, innovative way.
The internal deadline to apply is June 24th. External applications will be accepted on a rolling basis while the position remains open.
