Job Listings

Provide expert legal counsel on complex coverage matters, guiding claims and underwriting teams with clear, practical advice. Conduct legal research, support policy form development, and help shape innovative coverage solutions. Serve as a trusted advisor, mentor, and representative of West Bend in both professional and community settings.

We’re seeking an experienced Internal Audit Manager to lead and develop a high-performing audit team while driving risk-based audit practices that strengthen governance, controls, and operational resilience. This role offers the opportunity to act as a strategic partner to the business, influence decision-making, and continuously evolve audit methodology in a dynamic environment.

We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an underwriter to join our team!

West Bend Insurance is currently seeking students for our 2026 Summer IT Internship Program!   As a Software Engineering Intern at West Bend, you will enjoy meaningful experience, one on one mentorship, and the opportunity to work on impactful projects. If you are looking to grow and develop the skills necessary for a future IT role, apply now!   External applications will be accepted on a rolling basis while the position remains open.

As a Claims Manager, you’ll play a pivotal role in shaping the success of our Workers’ Compensation team by leading talented professionals, driving operational excellence, and delivering exceptional service to our customers. This is more than a leadership role, it’s an opportunity to influence strategy, mentor top performers, and make a real difference in the lives of those we serve. If you’re a seasoned claims expert with a passion for guiding teams and improving processes, we want you on our team.  Hybrid flexibility, a culture of belonging, and a commitment to your growth - welcome to West Bend.

The role is responsible for driving profitable growth within an assigned territory by developing and executing strategic plans with independent insurance agencies. This position focuses on generating new business through agency prospecting and appointments, strengthening existing partnerships, and supporting sales initiatives through performance management, training, and targeted promotions. The role serves as a primary point of contact for agents, collaborates closely with sales and underwriting teams, analyzes market and territory performance, and provides insights to leadership to support growth, service excellence, and informed underwriting decisions.

Commercial Enterprise Product Management is looking for a Product Specialist to manage an assigned line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. This non-technical role offers a great opportunity to utilize your experience in a new, innovative way.  

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...

Lead and oversee a team of Auto Physical Damage supervisors and appraisers delivering accurate damage assessments and vehicle valuations across private passenger, commercial, and inland marine claims. Drive vendor performance, CAT readiness, and the use of technology to enhance efficiency, accuracy, and customer experience. Ensure claims are handled in compliance with industry standards while providing expert leadership that promotes collaboration, accountability, and continuous improvement.    

In this role, you’ll specialize in handling calls from agents requesting policy changes, routing calls throughout the organization or entering new first report of claims. You’ll guide every caller with clear, friendly, and jargon-free support. You’ll also process tasks in our work queue to help us meet our service level goals — and jump in on other projects as needed.   If you love helping people and thrive in a fast-paced environment, we’d love to hear from you!   Training(CST): 8:00am-4:30pm onsite at our West Bend, WI corporate Office  

A Product Owner will be responsible for driving the development and management of insurance products. The role collaborates with cross-functional teams to ensure that our products meet market demands, comply with regulatory requirements, and deliver value to our customers. The position owns defining the product vision, prioritizing demand, and overseeing the product development lifecycle to ensure successful product launches and ongoing product enhancements.

We're looking for a highly organized and detail-oriented individual to join our Surety Operations team! The ideal candidate will have excellent problem-solving skills and an interest in promoting efficiency through streamlining of processes and developing standardized procedures. This role requires a proactive communicator, capable of managing multiple tasks, and someone willing to learn alongside a new and developing team.    This role focuses on improving operational efficiency, maintaining documentation and resources, as well as training users and helping to lead process improvement initiatives. If you are willing to bring new ideas and methods to the table, and are eager to drive continuous improvement, this may be the perfect opportunity for...

When employees are injured on the job, they need someone who can guide them through the process with care and expertise.  As a Workers’ Compensation Claims Representative at West Bend, you’ll guide injured employees through the recovery process, ensure fair and timely claim resolution, and help businesses stay compliant. If you thrive on problem-solving, negotiation, and making a real impact, this is your opportunity to lead with confidence.

This position provides leadership and strategic direction for Sales Operations, overseeing key teams and serving as a partner in driving operational excellence, data-driven decision-making, and execution of growth goals. The role focuses on aligning sales strategy with technology and processes, advancing analytics capabilities, managing critical programs, and fostering cross-functional collaboration to optimize performance and readiness.

Provides guidance and support to the organization on a variety of legal issues, with an emphasis on legal matters other than the handling or supervising of claims litigation.

The Associate Experience Analyst supports implementing Human Resources (HR) talent strategies to enhance the associate and candidate experiences and build a company culture that supports business objectives and values. It also supports continuous improvement efforts towards HR processes to drive greater efficiency.  

Drive profitable growth by building strong partnerships with independent agencies in your territory. Develop and execute strategic sales plans, identify new business opportunities, and collaborate with underwriting to achieve goals. Provide training, support, and insights to help agencies grow and deliver exceptional results.

The IT Personal Lines team is seeking a forward-thinking Senior Business Analyst to help shape the future of Underwriting solutions that enhance the customer experience through innovation, collaboration, and value delivery.