Job Listings

Lead actuarial analyses, pricing strategies, reserving, reinsurance and predictive modeling efforts to drive data-driven decision-making. The Actuary will collaborate with underwriting, finance, claims, and senior leadership to optimize business performance and ensure regulatory compliance.   This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate...

The Enterprise Applications team is seeking a Software Engineer to help build high-visibility, enterprise capabilities that support our diverse software landscape. While this role spans full stack technologies, there is a strong emphasis on back-end development, particularly with .NET. As a key contributor to our enterprise technology platform, you’ll help drive business value through modern architectures and emerging technologies. You'll be part of a collaborative team that values craftsmanship, innovation, and the creation of best-in-class experiences for our engineering community. Join us and be part of a growing team shaping the future of enterprise software!   This position offers a hybrid work...

The Enterprise Applications team is seeking a Quality Engineer to help ensure the reliability and performance of high-visibility, enterprise capabilities that support our diverse software landscape. This role focuses on quality assurance across the full technology stack, promoting quality at every stage of the software development lifecycle. As a key contributor to our enterprise technology platform, you’ll help drive business value by championing quality-first practices, implementing automated testing strategies, and ensuring our solutions meet the highest...

Accept, decline, or modify personal lines policy offerings or endorsements submitted by producers based on company underwriting guidelines and procedures; includes risk analysis, file documentation, pricing guidelines, procedural matters, research/investigation and decision making. Review underwriting reports and make recommendations for risk improvement. Listen, be responsive and provide flexibility where appropriate. If assigned, manage renewal book of business; examine changes in loss experience/driving records and risk characteristics on specific policies and take appropriate action where needed. For this position, we are seeking candidates with experience in high-value home & high-value scheduled personal property underwriting, as well as a deep understanding of what insureds...

Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. Responsibilities include supporting and monitoring sales efforts, creating specific goals for each agency, and analyzing market trends to identify growth opportunities. The position requires generating new business by prospecting and appointing new agencies, cultivating strong relationships with agents, and collaborating with underwriting teams to support decisions.

Develop and execute strategic plans to maximize business opportunities through independent insurance agencies within the assigned territory. Responsibilities include supporting and monitoring sales efforts, creating specific goals for each agency, and analyzing market trends to identify growth opportunities. The position requires generating new business by prospecting and appointing new agencies, cultivating strong relationships with agents, and collaborating with underwriting teams to support decisions.

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...

West Bend Mutual Insurance is the preeminent mutual insurance carrier in the upper Midwest and has experienced continuous growth for nearly 130 years strong! As we continue to grow, we are looking for an experienced Auto Investigations Adjuster to join the team at our beautiful campus in Madison. This is a wonderful opportunity for an individual who has established themselves as a self-starter, driven, and focused on providing superior service to our insureds and claimants. You will be provided with the tools, training, and support to succeed in your role and there are numerous opportunities given to you to advance in your field.   West Bend is proud to be recognized as an employer of choice and this is a testament to the hard work and dedication of our associates....

Join Our Growing HR Team at West Bend Insurance!   For over 130 years, West Bend Insurance Company has been a trusted provider of insurance coverage across the Midwest and beyond. We are excited to expand our HR team at our West Bend headquarters and invite you to be part of a company built on excellence, integrity, and responsibility. At West Bend, we take pride in fostering a top-tier workplace culture, consistently recognized for our commitment to employees. In addition to a competitive compensation and benefits package, we offer a lucrative performance bonus plan and exceptional onsite amenities, including:   -24/7 fitness center -Health & wellness clinic -Full-service...

This role will provide you the opportunity to be the face of West Bend as you help our insured in the field get through any recent property losses using your experience handling homeowners and commercial property claims as well as your customer service experience.       This is a fully remote/work from home role where you will spend over 50% of your time in the field, servicing the Cedar Rapids territory.   On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training...

Working under general supervision, maintain the majority of Personal Lines rates, rating algorithms, and rating rules on the system.

At West Bend Insurance, we believe in empowering our employees to reach their full potential. We foster a culture where every individual knows they matter and are part of something bigger - working together to shape the future of insurance.   We are seeking an experienced PLActuarial Director to lead, mentor, and develop a team of actuaries and analysts. This high-visibility role offers the opportunity to drive strategic insights, collaborate across multiple teams, and influence key business decisions.

West Bend Insurance’s Internal Audit team is a key contributor to our company’s success, helping drive growth by safeguarding our assets and uncovering opportunities to make our business even more efficient and effective. If you’re a self-motivated, creative, and insightful problem-solver who thrives on challenges and values integrity, this could be the perfect opportunity for you! We’re on the lookout for an experienced Senior Internal Auditor to join our team. In this role, you’ll take the lead in developing audit programs, driving risk assessments, and strengthening key processes—all while building strong relationships across the organization. We can’t wait to welcome the right person to our team and continue...

Do you have supervisory or leadership experience? Do you like learning new things? Are you organized and do you have strong follow through? A Business Support Supervisor role might be a great fit!

Conduct daily HRIS operations, ensuring data accuracy, system integrity, and compliance with policies and regulations. Manage user access, security settings, and system configurations to meet evolving business requirements. Design and maintain the HRIS in support of West Bend’s data management and reporting needs. Ensures accuracy and integrity of organizational data within the HRIS. Generate standard and ad-hoc reports to support HR and business stakeholders, providing actionable insights for workforce planning, talent management, and compliance. Provides data summaries or statistical analysis for use in strategic planning or decision-making. Follows established procedures for updating, validating, and correcting employee records or other related HR data. Develop and maintain...

West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...

Primary role is to handle phone calls in a fast-paced multi-channel contact center. Handle incoming telephone calls which may include routing internal and external callers, first report of claims, assisting with policy changes, payment processing, and other miscellaneous phone requests. May be responsible for processing tasks assigned out of a work queue and take on additional work or projects, all while meeting service level expectations. Provide exceptional customer service to internal and external customers with the ability to effectively communicate verbally and in writing. Demonstrates effective organizational skills with the ability to make good common-sense decisions while balancing multiple tasks.   Training: 8:00am-4:30pm Schedule After Training...

Conduct physical surveys, investigate risk exposures/accidents, analyze risk experience and make recommendations to assist insureds in maintain their loss control programs. Review and process vendor surveys. Development of Loss Control resources. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting.   This position is an in-office role located in West Bend or Madison, WI. No remote opportunities for this position are available at this time. 

Are you passionate about driving product innovation and delivering customer value? We are looking for a Product Owner to lead the development and management of our surety products. In this role, you’ll work with key stakeholders to lead cross-functional teams to success in delivering high-quality solutions that enhance user experience and business performance. If you thrive in a dynamic environment, enjoy solving complex business challenges, and are ready to make a meaningful impact, we’d love to hear from you!   This position offers a hybrid work schedule.  Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or...

West Bend is seeking an experienced contract surety underwriter based out of the Kansas City, Missouri area, to take over an established territory comprised of the states of Kansas and Missouri. Reporting to the Madison, Wisconsin office, this individual will be responsible for managing the territory, growing the contract surety book of business, and supporting company goals by identifying those actions needed to assure premium growth and underwriting profit.    This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (Madison, West Bend, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may...

The Commercial Surety Assistant Underwriter position is an excellent opportunity to develop and expand knowledge of the surety bond industry as an underwriting trainee.   This position is an in-office role located in Madison, WI.  No remote opportunities for this position are available at this time.    External applications will be accepted on a rolling basis while the position remains open. 

Excited about making a positive impact in the insurance industry? We're expanding and looking for a driven Product Owner to join our team. You'll work with key stakeholders to align product development with market trends, solve complex business challenges, and lead cross-functional teams to success. If you have strong analytical skills and a proactive mindset, this is the perfect opportunity to make your mark!

This is an excellent opportunity for an experienced claims attorney who has also led other attorneys. This role will lead many strategic initiatives pertaining to our claims legal division while also providing minimal guidance and direction to our current group of claims attorneys.    This position offers a hybrid work schedule (3 days/week).  Candidates who are located