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Welcome to our West Bend Insurance Company Career site! Here you can find our current available opportunities and apply to position(s) that align with your background and experience.
Not finding what you're looking for or not ready to make a move quite yet? Join our Talent Community to be the first to know about upcoming opportunities. You can also learn more about life at West Bend Insurance by visiting our careers page.
West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.
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Build modern software. Solve meaningful problems. Grow with us.
The West Bend Commercial Enterprise IT team is looking for a Software Engineer who is passionate about building high-quality, well-tested software and enjoys working across the full software development lifecycle. In this role, you’ll collaborate with cross-functional teams to design, build, deploy, and support modern applications that power growth and transformation for agents and underwriters in the Commercial Enterprise.
This position is ideal for an engineer with solid fundamentals, a modern engineering mindset, and a desire to continuously learn and...
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The Senior Data Scientist applies advanced analytics, predictive modeling, and data science techniques to solve complex Property & Casualty (P&C) insurance business problems. This role partners closely with business and technical stakeholders to develop insights that improve pricing accuracy, underwriting performance, claims efficiency, and overall risk management.
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Serve as a technical expert handling complex vehicle damage claims, including passenger vehicles, heavy-duty trucks, commercial units, recreational vehicles, trailers, and specialty equipment.
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Handle complex property claims in the Cedar Rapids area with minimal supervision and guidance from the manager.
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The HR Business Partner (HRBP) collaborates with assigned business units to align HR practices with operational needs, supporting business objectives and driving organizational success. This role plays a key part in implementing people strategies that enhance employee performance, foster engagement, and contribute to a positive work environment.
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Manage a range of moderate to complex claims with minimal supervision, including bodily injury, PIP, and general liability property damage. Use critical thinking to research and develop a foundation for making coverage decisions.
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Internal & external applicants must currently reside in WI, IL, IN, IA, MN, MI, KS, KY, TN, NC, VA, AZ, MO or OH to be considered.
This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.
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An Underwriting Tech plays a vital support role in ensuring service excellence by applying a thorough understanding of systems, workflows, and the manual rules and guidelines established by West Bend. This position is responsible for clearing accounts for new customers and processing non-complex policy changes with a strong emphasis on accuracy, efficiency, and customer focus.
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We're looking for a highly organized and detail-oriented individual to join our Surety Operations team! The ideal candidate will have excellent problem-solving skills and an interest in promoting efficiency through streamlining of processes and developing standardized procedures. This role requires a proactive communicator, capable of managing multiple tasks, and someone willing to learn alongside a new and developing team.
This role focuses on improving operational efficiency, maintaining documentation and resources, as well as training users and helping to lead process improvement initiatives. If you are willing to bring new ideas and methods to the table, and are eager to drive continuous...
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The Maintenance Specialist is responsible for maintaining, repairing, and improving company facilities and equipment to ensure a safe, efficient, and professional work environment. This role performs a wide range of maintenance duties, including plumbing, electrical, carpentry, painting, flooring installation, office workstation setup, network cabling, and building renovations. The position also supports office relocations, coordinates small projects with contractors and vendors, assists with custodial and snow removal activities as needed, and provides responsive customer service to employees.
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Commercial Enterprise Product Management is looking for a Product Specialist to manage an assigned line of business by evaluating product changes, performing competitor analysis, and collaborating with necessary business units to ensure profitability and growth. As an individual contributor, the Product Specialist assists in answering coverage questions, maintaining manuals, and reports on data analysis and market trends on a quarterly basis. This non-technical role offers a great opportunity to utilize your experience in a new, innovative way.
The internal deadline to apply is June 24th. External applications will be accepted on a rolling basis while the position remains open.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.
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Lead the actuarial department in developing and implementing pricing strategies, loss reserving methodologies, and risk management frameworks.
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This role leads and optimizes Customer Care operations by overseeing staffing, workflows, performance management, and quality assurance to deliver strong service, retention, and growth results. The position ensures underwriting compliance, mitigates risk exposure, and drives team success through coaching, escalation management, and partnership with agencies and vendors. Additionally, the role supports sales and marketing efforts, agency engagement, and key business initiatives to enhance customer experience and operational effectiveness.
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The Senior Corporate Recruiter plays a critical role in attracting, engaging, and hiring top talent to support West Bend’s strategic goals. This role manages full-cycle recruiting for a wide range of positions including critical, complex, and officer level positions, while serving as a trusted partner to hiring managers and HRBPs The Senior Corporate Recruiter provides consultive guidance on recruiting strategies, leverages labor market insights to influence decisions, and contributes to employer branding and process improvements. In addition, this role mentors junior team members and serves as the team’s subject matter expert on pre-employment assessments, ensuring consistent usage and vendor alignment in partnership with the TA Manager and...
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We are seeking an experienced Senior Claims Representative – Commercial Specialty / General Liability to manage moderate to complex commercial claims involving bodily injury and property damage.
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
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West Bend is looking for a Loss Control Representative to join our growing team.
Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
