Job Listings

Welcome to our West Bend Insurance Company Career site! Here you can find our current available opportunities and apply to position(s) that align with your background and experience. 

 

Not finding what you're looking for or not ready to make a move quite yet? Join our Talent Community to be the first to know about upcoming opportunities. You can also learn more about life at West Bend Insurance by visiting our careers page.

 

West Bend will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please call 1-800-236-5010, extension 6584, or e-mail hremp@wbmi.com.

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Job Locations US-WI-West Bend | US-WI-Madison
ID 2025-3270
Are you passionate about driving product innovation and delivering customer value? We are looking for a Product Owner to lead the development and management of our surety products. In this role, you’ll work with key stakeholders to lead cross-functional teams to success in delivering high-quality solutions that enhance user experience and business performance.   If you thrive in a dynamic environment, enjoy solving complex business challenges, and are ready to make a meaningful impact, we’d love to hear from you!
Category
Surety Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
6/16/2025
Job Locations US-IL-Rockford | US-IL-Bloomington | US-IA-Davenport
ID 2025-3266
West Bend is looking for a Loss Control Representative to join our exceptional team. The internal deadline to apply is 06/25/25. External applications will be accepted on a rolling basis while the position remains open.
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Field
Posted Date
6/16/2025
Job Locations US-Remote
ID 2025-3245
Provide "silver lining" support to our insureds and claimants dealing with extensive losses or injuries involving litigation. This role is for more experienced claims adjusters with related experience in litigated claims handling. 
Category
Claims
Full-Time/Part-Time
Full-Time
Work Location
Remote
Posted Date
5/21/2025
Job Locations US-Remote | US-WI-Madison | US-WI-Appleton | US-WI-West Bend
ID 2025-3183
Primary role is to handle phone calls in a fast-paced multi-channel contact center. Handle incoming telephone calls which may include routing internal and external callers, first report of claims, assisting with policy changes, payment processing, and other miscellaneous phone requests. May be responsible for processing tasks assigned out of a work queue and take on additional work or projects, all while meeting service level expectations. Provide exceptional customer service to internal and external customers with the ability to effectively communicate verbally and in writing. Demonstrates effective organizational skills with the ability to make good common-sense decisions while balancing multiple tasks.   Training: 8:00am-4:30pm Schedule After Training...
Category
Service Center
Full-Time/Part-Time
Full-Time
Work Location
Remote
Posted Date
3/14/2025
Job Locations US-WI-West Bend | US-WI-Madison
ID 2025-3262
The Customer Experience Specialist is responsible for executing the Customer Experience strategy by creating and maintaining customer personas and documenting their experiences with West Bend through journey maps.     The internal deadline to apply is 06/23/25. External applications will be accepted on a rolling basis while the position remains open.
Category
Customer Experience
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
6/12/2025
Job Locations US-Remote | US-WI-West Bend | US-WI-Madison | US-WI-Appleton
ID 2025-3254
We are seeking a skilled claims representative to manage moderate to complex claims for our Commercial Specialty Accounts. This role involves handling cases that may include unique or high-risk elements not typically covered under standard commercial policies, as well as third-party general liability claims. The ideal candidate will be able to work independently with minimal supervision and guidance from the manager.
Category
Claims
Full-Time/Part-Time
Full-Time
Work Location
Remote
Posted Date
6/4/2025
Job Locations US-WI-West Bend
ID 2025-3257
Join our dynamic Events Team as an Administrative Assistant, where your organizational talents and communication skills will shine! In this fast-paced role, you'll support both daily operations and exciting event initiatives, working closely with a collaborative team. If you're a problem-solver who thrives on variety and enjoys being part of memorable events, we’d love to meet you!
Category
Internal Services
Full-Time/Part-Time
Full-Time
Work Location
Office
Posted Date
6/4/2025
Job Locations US-WI-West Bend | US-WI-Madison
ID 2025-3255
The Personal Lines IT team is seeking a Quality Engineer to bring a test driven, quality first mindset to our current and upcoming initiatives.  As part of a group of full stack developers, analysts and product owners you’ll be shaping and executing our test strategy to deliver consistent, reliable, high performing solutions.   This includes building test automation as well as devising exploratory test plans with an eye towards both functional and non-functional requirements.  Come join our collaborative, high-performing team and help perform a critical role in setting a high standard for quality.  
Category
Information Technology
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
6/3/2025
Job Locations US-WI-West Bend | US-WI-Madison | US-WI-Appleton
ID 2025-3252
Corporate Product Compliance is looking for a Bureau Specialist to monitor regulatory changes and implement product changes for a designated line of business(es). They will coordinate with necessary business units to ensure a successful implementation.  They will create and submit filings to the applicable state insurance departments and communicate with them to get the filings approved. They will also assist with answering questions from various users regarding compliance and system functionality. The Bureau Specialist role offers a great opportunity to utilize your commercial underwriting experience in a new, innovative way.    The internal deadline to apply is 6/9/25. External...
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
6/3/2025
Job Locations US-WI-West Bend | US-WI-Madison | US-WI-Appleton
ID 2025-3253
We are growing at West Bend! Our Commercial Lines Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for the right individual to join our team!  
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
6/2/2025
Job Locations US-Remote
ID 2025-3247
Lead actuarial analyses, pricing strategies, reserving, reinsurance and predictive modeling efforts to drive data-driven decision-making. The Actuary will collaborate with underwriting, finance, claims, and senior leadership to optimize business performance and ensure regulatory compliance.  
Category
Actuarial
Full-Time/Part-Time
Full-Time
Work Location
Remote
Posted Date
5/22/2025
Job Locations US-WI-West Bend | US-WI-Madison
ID 2025-3249
The Enterprise Applications team is seeking a Software Engineer to help build high-visibility, enterprise capabilities that support our diverse software landscape. While this role spans full stack technologies, there is a strong emphasis on back-end development, particularly with .NET. As a key contributor to our enterprise technology platform, you’ll help drive business value through modern architectures and emerging technologies. You'll be part of a collaborative team that values craftsmanship, innovation, and the creation of best-in-class experiences for our engineering community. Join us and be...
Category
Information Technology
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
5/21/2025
Job Locations US-OH-Cincinnati
ID 2025-3244
West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Field
Posted Date
5/16/2025
Job Locations US-WI-West Bend
ID 2025-3243
Join Our Team as a Billing Representative!   Are you ready to start a rewarding career journey in a dynamic customer service focused environment?   At West Bend, we're seeking passionate individuals who excel in delivering exceptional service while navigating billing processes proficiency.   Why Choose Us?   Stability and Growth: As a mutual insurer, we offer a robust foundation for your career to thrive and grow. Recognition for Excellence: Your achievements are valued and rewarded, both individually and organizationally. Guidance and Support: Our leadership team is dedicated to your success, providing comprehensive tools, resources, and mentorship...
Category
Finance
Full-Time/Part-Time
Full-Time
Work Location
Office
Posted Date
5/9/2025
Job Locations US-Remote | US-WI-West Bend | US-WI-Madison | US-WI-Appleton
ID 2025-3241
Provide "silver lining" support to our insureds and claimants dealing with losses or injuries resulting from bodily injury, PIP, construction defect, and general liability claims. This role is for more experienced claims adjusters with related experience in these areas.    The internal deadline to apply is 5/12/25. External applications will be accepted on a rolling basis while the position remains open.
Category
Claims
Full-Time/Part-Time
Full-Time
Work Location
Remote
Posted Date
5/5/2025
Job Locations US-WI-Waukesha | US-WI-West Bend
ID 2025-3152
We are growing at West Bend! Our Underwriting team plays a critical role in our journey towards profitable growth. Our Underwriters are relationship focused with strong communication skills, motivated, and work in a fast-paced team environment. West Bend is an industry leading carrier that works solely through the independent agency system. We are looking for an underwriter to join our team!   Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications.
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
5/1/2025
Job Locations US-WI-West Bend | US-WI-Madison
ID 2025-3221
The Enterprise Applications team is seeking a Business Analyst to help define and deliver high visibility, enterprise capabilities that support our diverse software landscape. This role plays a key part in translating business needs into actionable requirements, ensuring alignment between stakeholders and technical teams. As a key contributor to our enterprise technology platform, you’ll collaborate across cross-functional Agile teams—participating in daily standups, sprint planning, backlog grooming, and reviews—to drive clarity, prioritize work, and support delivery. You’ll work closely with product owners, engineers, designers, and business stakeholders to ensure solutions are well-understood, user-focused, and...
Category
Information Technology
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
4/29/2025
Job Locations US-AZ-Phoenix | US-AZ-Tucson | US-AZ-Mesa | US-AZ-Peoria | US-AZ-San Tan Valley | US-AZ-Scottsdale
ID 2024-2478
Accept, decline, or modify personal lines policy offerings or endorsements submitted by producers based on company underwriting guidelines and procedures; includes risk analysis, file documentation, pricing guidelines, procedural matters, research/investigation and decision making. Review underwriting reports and make recommendations for risk improvement. Listen, be responsive and provide flexibility where appropriate. If assigned, manage renewal book of business; examine changes in loss experience/driving records and risk characteristics on specific policies and take appropriate action where needed. For this position, we are seeking candidates with experience in high-value home & high-value scheduled personal property underwriting, as well as a deep understanding of what insureds...
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Field
Posted Date
4/22/2025
Job Locations US-MO-Saint Louis | US-IL-Springfield
ID 2025-3216
West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business clients, large groups, or associations. Training presentations may...
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Field
Posted Date
4/21/2025
Job Locations US-WI-West Bend
ID 2025-3204
At West Bend Insurance, we believe in empowering our employees to reach their full potential. We foster a culture where every individual knows they matter and are part of something bigger - working together to shape the future of insurance.   We are seeking an experienced PLActuarial Director to lead, mentor, and develop a team of actuaries and analysts. This high-visibility role offers the opportunity to drive strategic insights, collaborate across multiple teams, and influence key business decisions.   This position is an
Category
Actuarial
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
4/3/2025
Job Locations US-WI-West Bend | US-WI-Appleton | US-WI-Madison | US-Remote
ID 2025-3189
West Bend Insurance’s Internal Audit team is a key contributor to our company’s success, helping drive growth by safeguarding our assets and uncovering opportunities to make our business even more efficient and effective. If you’re a self-motivated, creative, and insightful problem-solver who thrives on challenges and values integrity, this could be the perfect opportunity for you! We’re on the lookout for an experienced Senior Internal Auditor to join our team. In this role, you’ll take the lead in developing audit programs, driving risk assessments, and strengthening key processes—all while building strong relationships across the organization. We can’t wait to welcome the right person to our team and continue...
Category
Internal Audit
Full-Time/Part-Time
Full-Time
Work Location
Hybrid
Posted Date
4/2/2025
Job Locations US-WI-Wausau | US-WI-Eau Claire | US-WI-Chippewa Falls | US-WI-Hayward
ID 2024-2444
West Bend is looking for a Loss Control Representative to join our growing team.   Conduct onsite calls to provide risk assessments and service to prospect, new quote and existing accounts. Risk Assessments include physical surveys, investigating risk exposures/accidents, analyzing risk experience, developing service plans and providing recommendations. Consult with underwriters to determine account and risk acceptability. Provide verbal and written correspondence to underwriting. Work with agents to foster and develop relationships and to secure new business. Effectively manage a service territory, work with customers to ensure safety planning is in place and conduct training presentations to business...
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Remote
Posted Date
3/19/2025
Job Locations US-WI-West Bend | US-WI-Madison
ID 2025-3148
- Conduct physical surveys, investigate risk exposures/accidents, analyze risk experience and make recommendations to assist insureds in maintain their loss control programs. - Review and process vendor surveys. - Development of Loss Control resources. - Consult with underwriters to determine account and risk acceptability. - Provide verbal and written correspondence to underwriting. This position is an in-office role located in West Bend or Madison, WI. No remote opportunities for this position are available at this time. 
Category
Underwriting
Full-Time/Part-Time
Full-Time
Work Location
Office
Posted Date
2/12/2025